Resume
Work
Experience
2024 - Present
Manager | Wingfixx
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Multitasked and managed high volumes of orders, ensuring seamless service and 95% order accuracy.
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Implemented efficient scheduling systems, improving workforce management by 30%.
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Liaised with key stakeholders to enhance business efficiency and service delivery.
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Interviewed, hired and trained over 15+ new members.
2022 - 2024
Supervisor | Elan Cafe
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Supported GM in managing restaurant operations, enhancing customer satisfaction by 20%.
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Managed staff coordination and operational workflows, increasing efficiency by 20%.
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Handled high-volume administrative tasks, ensuring business needs were met.
2022 - 2023
Chair person - Indian Society
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Organised and coordinated events, seminars, and workshops for over 200+ students.
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Managed event planning, outreach, and stakeholder engagement.
2019 - 2020
IT Support Ananlyst
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Provided IT and administrative support to students and staff, resolving 200+ service tickets.
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Assisted with email configuration, password resets, and system troubleshooting.
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Delivered training and documentation support, ensuring smooth adoption of digital tools.
Education
2024- 2025
Google UX Design Certification
Gained expertise in user research, wireframing, prototyping and usability testing.
Created user-centric designs and conducted iterative testing to optimize solutions.
2021 - 2024
Masters in Computer Science
University of Hertfordshire
2016 - 2019
BSc Computer Science
Rizvi College of AS&C
Skills
& Expertise
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Responsive and Accessive Design
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User Research and Usability Testing
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Prototyping and Wireframing
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Team Leadership and Management
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Problem-Solving
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Collobaration and Communication
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Figma
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Adobe xd